Inside Bank of America’s IT Makeover

As reported by Bank Technology News’ Penny Crosman, sprawling is a word often used to describe the disparate technology organizations that reside in the many banking companies that have been assembled via acquisition.

But it’s a word that doesn’t begin to describe the organization Bank of America’s Catherine Bessant presides over, an IT operation with dozens of data centers, thousands of different software applications, and more than 100,000 employees around the world

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Nor does the word streamlining do any kind of justice to the task that CEO Brian Moynihan has handed to Bessant: turning that far-flung empire into a truly integrated global technology and operations division.

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